Handling Difficult Customers

Duration: 3min

Handling Difficult Customers

Duration: 3min
DVD:
$95.00
Online Video Licence :
From $145.00
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eVids - Video eLearning:
From $295.00
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DESCRIPTION
We all know some customers are more difficult - or perhaps more demanding than others.

There are techniques that if employed carefully, can turn a negative beginning into a positive and rewarding ending.

This Customer Service training video features:
  • 15 tips for dealing with difficult scenarios.

  • Steps to take if problems persist is included in this handling difficult customers training video.
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