Using the Telephone

Duration: 4min

Using the Telephone

Duration: 4min
DVD:
$95.00
Online Video Licence :
From $145.00
MORE INFO
eVids - Video eLearning:
From $495.00
MORE INFO
DESCRIPTION
Without doubt, the telephone is an immensely powerful tool in projecting a company's image.

When meeting customers over the telephone, there's no handshake, no eye contact, and no body language to impress them.

All we have is our voice and their imagination.

How a salesperson conducts themself on the phone can impact greatly on the how they perceive the company as a whole.

This training DVD includes:
  • Preparation for answering the call

  • Importance of projecting a positive image over the phone

  • Communication techniques for the telephone
Close Console
loader-3
Close Console