The Power of Questioning

Duration: 4min

The Power of Questioning

Duration: 4min
DVD:
$95.00
eVids - Video eLearning:
From $795.00
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Online Video Licence :
From $85.00
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DESCRIPTION
During the sales process, or with any form of communication, questions can be far more powerful than statements.

Questions not only show that you are interested in the other person and help establish rapport, but they can also allow time to think about how the customer's requirements can be matched with the features and benefits of the product.

Viewers will learn about reflective questions, paraphrasing, open and closed questions as they are shown a scenario demonstrating these different techniques.

The scenario will also demonstrate how each type of question is used to obtain specific information, and ultimately what impact this has on the success of the sale.
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