The Importance of Listening

Duration: 4min

The Importance of Listening

Duration: 4min
DVD:
$95.00
eVids - Video eLearning:
From $795.00
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Online Video Licence :
From $85.00
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DESCRIPTION
Listening is one of the most important skills in selling.

Listening effectively enables us to truly understand a customer's needs. This then enables the salesperson to match these needs with the benefits of the product.

In this training DVD, viewers are shown a scenario demonstrating the various aspects of listening, and how they impact on the sales process, such as:
  • Paraphrasing

  • Paying attention

  • Not interrupting

  • Not making assumptions

  • Clarifying by asking questions
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