Dealing With Difficult Behaviour

Duration: 3min

Dealing With Difficult Behaviour

Duration: 3min
DVD:
$59.00
Online Video Licence :
From $125.00
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eVids - Video eLearning:
From $295.00
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DESCRIPTION
Difficult behaviour in the workplace can increase stress and absenteeism, lower productivity, damage morale and do great harm to your organisation’s image.

This video teaches:
  • To focus on the difficult behaviour, not the person
  • How to respond, not react
  • Listening skills
  • Constructive problem solving
  • How to face conflict rather than avoid
 
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