People Skills

Duration: 3min

People Skills

Duration: 3min
DVD:
$95.00
Online Video Licence :
From $145.00
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eVids - Video eLearning:
From $295.00
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DESCRIPTION
People skills and your ability to effectively communicate with others are important factors when it comes to providing excellent customer service.

Effective listening is one of the key skills in communication.

This training module highlights the importance of:
  • Respect

  • Eye contact

  • Body language

  • Asking questions
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